Velvet Vistas Hospitality
(For The Stone Age & Sojha Hills)

1. Introduction

Welcome to Velvet Vistas Hospitality. These Terms and Conditions govern your use of our services, properties, and website, including The Stone Age and Sojha Hills.

By booking a stay, using our services, or accessing our platform, you agree to comply with and be bound by these terms.

2. Definitions

• “Company” refers to Velvet Vistas Hospitality.

• “Properties” refer to The Stone Age and Sojha Hills.

• “Guest/User” refers to any individual booking or staying at our properties.

• “Services” include accommodation, amenities, and related hospitality services.

3. Booking & Reservations

• All bookings are subject to availability.

• A valid ID proof is mandatory at the time of check-in.

• The company reserves the right to refuse or cancel bookings at its discretion.

• Guests must provide accurate information while making a reservation.

4. Check-in & Check-out Policy

• Check-in Time: 11:00 Am

• Check-out Time: 11:00 Am

• Early check-in and late check-out are subject to availability and may incur additional charges.

5. Payment Terms

• Full or partial payment may be required at the time of booking.

• Accepted payment methods include online payment, UPI, cards, or cash (as applicable).

• Prices are subject to change without prior notice.

6. Cancellation & Refund Policy

• Cancellation policies may vary depending on the booking type and season.

• Refunds, if applicable, will be processed within [X] business days.

• No-shows may result in full booking charges.

7. Guest Responsibilities

Guests agree to:

• Maintain decorum and respect property rules.

• Avoid damaging property assets.

• Follow local laws and regulations.

• Be responsible for personal belongings.

Any damage caused by guests will be charged accordingly.

8. Property Rules

• Smoking is allowed only in designated areas (if applicable).

• Pets are allowed/not allowed (update as per policy).

• Loud music or parties may be restricted.

• Illegal activities are strictly prohibited.

9. Liability Disclaimer

• The company is not responsible for loss, theft, or damage to personal belongings.

• We are not liable for any injury, accident, or unforeseen circumstances during the stay.

• Natural calamities, weather conditions, or external disruptions are beyond our control.

10. Use of Website

• Users agree not to misuse the website or attempt unauthorized access.

• All content on the website is owned by Velvet Vistas Hospitality and protected by applicable laws.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Force Majeure

The company shall not be held liable for failure to perform obligations due to events beyond its control, including but not limited to natural disasters, government restrictions, or emergencies.

13. Modification of Terms

Velvet Vistas Hospitality reserves the right to update or modify these Terms and Conditions at any time without prior notice.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

15. Contact Information

For any queries or concerns, please contact:
Velvet Vistas Hospitality
Email: Stoneagehotelshoghi@gmail.com
Phone: 7056700227 

By proceeding with a booking or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.